fedha processes personal, financial, operational, and audit information to support SACCO membership administration, savings, loans, withdrawals, repayments, approvals, reporting, and system security.

Information we may process

• Member identification, contact, branch, and account information.
• Savings, loan, withdrawal, repayment, and transaction records.
• Staff user details, roles, branch assignments, and approval activities.
• Login, session, audit trail, and system activity information.

Why we process this information

• To provide SACCO account, savings, loan, and teller services.
• To support approvals, reconciliations, financial reporting, and audit evidence.
• To enforce role-based access, branch controls, and segregation of duties.
• To protect the system from fraud, misuse, unauthorized access, and operational risk.

Cookies

fedha uses essential cookies and browser storage for secure login, session management, CSRF protection, and remembering that the privacy notice has been acknowledged. These are necessary for the application to operate securely.

Access and confidentiality

Access to information is restricted by user role, branch scope, and business responsibility. Users must only access or process information required for authorized SACCO duties.

Retention and audit

Records may be retained for operational, legal, regulatory, audit, accounting, and risk management purposes in line with the SACCO’s approved policies.

Privacy concerns

For privacy-related questions, contact your SACCO administrator or the system administrator.